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How can we help?

We're here to help you and your partner grow your garden.

Contact Us

If you're experiencing issues with the app, need help with your account, or have any other questions, please don't hesitate to reach out to us directly via email.

Email Support

couplegarden@syntaxstudios.ch

We aim to respond to all inquiries within 24-48 hours.

FAQ & Common Issues

My partner's code isn't working

Ensure that both of you have created accounts and that you are entering the code exactly as it appears (it is case-sensitive). If the issue persists, please contact support.

I watched an ad to catch up, but the flower didn't grow

This usually happens if the app loses internet connection or if the app is closed before the ad finishes completely. Please ensure you have a stable connection and watch the ad until the 'X' appears.

How do we delete our accounts?

You can delete your account at any time by going to the Profile tab, tapping on Settings, and selecting "Delete Account". Please note that this action is irreversible and will also break the connection with your partner.


Syntax Studios
App Developer